Custom orders
Have something in mind? Let’s make it yours.
Whether you have a Pinterest board full of ideas or just a rough concept, tell us what you’re imagining and we’ll bring it to life.
Made from scratchDesigned with you
How it works
From idea to finished piece
A simple, friendly process with no online checkout.
01
Tell us your idea
Share your occasion, theme, quantity, colours and any inspiration.
02
We plan the details
We’ll talk through options, confirm pricing and create a concept around your needs.
03
We make it
Your pieces are carefully made and personalised for your occasion.
04
Pick it up
Collect free from Pallara, or choose Brisbane delivery or Australia-wide postage (fees paid by the customer). Details are shared when we confirm.
What to include
A few details help us start faster.
Pop these into your email and we’ll come back with ideas and a quote within 1–2 business days.
- What you’re celebrating
- What you’re looking for
- Estimated quantity
- Date you need it by
- Colours, theme or inspiration photos
- Names, dates or messages to include
Good to know
Before you order
2–3 weeks
We recommend reaching out 2–3 weeks ahead, especially for events or bulk orders.
Rush orders
Sometimes possible. Share your date and we’ll let you know what we can do.
Simple payment
We confirm pricing and payment directly with you. No online checkout needed.
Inspiration
Recent custom work
FAQ
Frequently asked questions
Still wondering about something? Send us a quick email and we’ll help.
Tell us your idea, we plan the details together, then we make it. It usually starts with a quick email or message.
At least 2–3 weeks before you need your order, especially for events or bulk quantities.
Sometimes. Let us know your date when you enquire and we’ll tell you if a rush turnaround is possible.
We confirm pricing and payment details directly with you once we understand what you’re after.
Ready to start?
Let’s create something meaningful.
Send us your idea, even if it’s just a rough thought. We’ll help with the rest.